Selecting the correct size in Quoc shoes is very simple.
Measure your largest foot in mm, then find that number on the top line of our size chart - the equivalent UK size number is your Quoc shoe size.
If you need some help, please do get in touch.
We offer a free standard delivery service when you spend over £100. Orders are usually despatched within 48-hrs. If you would
like to receive your shoes sooner, we also offer a priority and express delivery service at a flat rate to selected
countries. Details are available at checkout.
For purchases of less than £100, a flat rate of £10 applies to standard shipping of a single pair of shoes.
Please note -
(1) Depending on the inventory situation, your order might ship from any of our three warehouses in the UK, US or Taiwan without further notification, and thus the chosen shipping method might be subject to change.
(2) All Quoc deliveries can be tracked, and a tracking number will be emailed to you after your order ships. A signature may be required upon receipt.
(3) Due to distribution agreements, we currently do not ship to Japan or Thailand.
Any purchase of a single accessory item ships at a flat rate of £4.00. Any combination of multiple accessory items of
a single purchase will ship at variable shipping rates from £4.00 up to £10.00.
Tax & Duty
UK sales tax (VAT) of 20% is included on product prices and checkout only if the shipping destination is within the European Union.
Customs duty and other taxes may be levied when orders reach your country. If applicable, it is your responsibility to pay
local fees directly to the delivery agent(s) or customs office. Policies on these taxes vary in each country. Please
contact the customs office in your country for more details.
Returns & Exchanges
For orders over $140, we offer free returns or exchanges. Please email firstname.lastname@example.org to create a return request.
If your order value is less than $140, you may purchase a subsidised flat rate shipping label to cover the return or
We offer free returns or exchanges for orders of £100 or more. Please email email@example.com
to create a return request.
If your order value is less than £100, we will credit your return postage up to a maximum of £10 (please send a photo
of the package receipt to the above email address). Payment will be returned via Paypal. If you cannot accept Paypal,
we will raise a credit note for use against a future order at Quocpham.com.
Rest of World
Please send your shoes back using your preferred method. Unfortunately, we are unable to provide a subisdised returns
or shipping service outside of the US and the UK.
Accessories cannot be exchanged or returned, unless there is a product fault.
You may exchange or refund your purchase with a valid proof of purchase within the time limits set out below. Your goods
must be returned in their original, unworn condition and packaging within 90 days from the date of receipt to be considered for exchange or return.
If the returned goods show any signs of wear or damage, Quoc Pham Ltd. has the right to refuse an exchange or refund.
Please note that products bought from the Outlet section can only be exchanged or returned for store credit towards a future purchase.
A DASH OF COLOUR
Switch up the look of your Quoc cycling shoes with a pair of handsome Candy Shoelaces. Made with a flat surface to maintain a clean, classic look, they can be mixed and matched to your shoe's content.
- Thin, flat and strong laces
- Plastic aglets
100% Eco-friendly Polyester
Black with QUOC pink accent
Pink with QUOC white accent
White with QUOC pink accent