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Where is my order shipped from?
All orders are shipped from the United Kingdom.
When will I receive my order?
Your package will typically ship within 48 hours of us receiving your order. Estimated delivery depends on the shipping option you choose at checkout. We offer an express shipping option and a non-express option, with delivery times subject to your specific region.
How much will shipping cost?
United Kingdom - We offer free shipping over £100. For orders below £100, shipping charges will be calculated at checkout.
Rest of World - We offer an express shipping option operated via DHL and a non-express option which is operated by a provider specific to your particular region. The shipping cost of these two options vary depending on your region, and can be viewed once you've progressed to checkout.
Can I return my shoes if they don’t fit?
All orders are returnable within 30 days of receipt (except accessories). We offer free returns for customers based in the UK and subsidised returns for Rest of World customers via our reputable shipping partners. The cost of return for Rest of World customers will depend on your specific region. Items can only be returned if they are unworn and have not had cleats attached. See the policy below for more details.
For more information, email firstname.lastname@example.org