Gran Tourer, Mono, Weekend
With our Gran Tourer, Mono and Weekend ranges offering a generous fit, we recommend sizing down to the nearest half size when choosing the right fit. For example, if you are usually a EU39, the best fit would be a half size down: i.e. EU38.5. However, if you already wear a half size, let’s say EU39.5, then we would recommend sticking to your size and purchasing an EU39.5.
Night Lace Ups
Our Night Lace Ups have a narrow fit so we recommend sizing up when purchasing this range. For example, if you are usually an EU39, the best fit would be EU39.5. However, if you are already a half size, i.e. EU39.5 we would recommend going a whole size up to EU40.5.
If you need some help, please do get in touch.
EU SHIPPING UPDATE
Changes to EU Shipments (Added 23 March 2021): Due to a rise in duties and taxes following Brexit, we are changing our policy to offer Delivered Duty Paid shipping on all deliveries to the EU. This means we will deliver your shoes direct to your door with all duties and taxes pre-paid, with minimal customs delays and zero additional charges.
When you enter your EU delivery destination at check out, a shipping charge will automatically generate depending on your location. This shipping cost will be fully inclusive of delivery to the specified delivery address, as well as all duties, taxes and customs clearance fees. For any questions about this change, please contact info@ quoc.cc.
For countries outside of the EU: All purchases will be shipped using DHL Express Shipping, please see prices at checkout. Please note that Quoc has no control over additional charges in relation to customs clearance and policies on these taxes vary in each country. Contact the local customs officials or post office in your country for more details.
SHOES AND ACCESSORIES
Orders are usually despatched within 48-hrs within the UK.
(1) Depending on the inventory situation, your order might ship from either of our two warehouses in the UK or Taiwan without further notification, and thus the chosen shipping method might be subject to change.
(2) All Quoc deliveries can be tracked, and a tracking number will be emailed to you after your order ships. A signature may be required upon receipt.
(3) Due to distribution agreements, we currently do not ship to Japan or Thailand.
Returns & Exchanges
Shoes United Kingdom
We offer free returns or exchanges for orders of £100 or more if you are based in the United Kingdom via a return label which will be issued by email through our online returns portal. Click here to create a return request and receive your free return label through our online returns portal. Rest of World
Please send your shoes back using your preferred method in accordance with the instructions on our online returns portal: Click here. Unfortunately, we are unable to provide a subsidised returns or shipping service outside of the UK.
Accessories cannot be exchanged or returned, unless there is a product fault.
You may exchange or refund your purchase with a valid proof of purchase within the time limits set out below. Your goods must be returned in their original, unworn condition and packaging within 90 days from the date of receipt to be considered for exchange or return.
If the returned goods show any signs of wear or damage, Quoc Pham Ltd. has the right to refuse an exchange or refund.
Please note that products bought from the Outlet section can only be exchanged or returned for store credit towards a future purchase.
* Choose 3-Pack to take advantage of bundle pricing
* Add a pair of Tech Merino Socks with your GT shoe order to receive £5 off automatically at check out.
A supremely comfortable cool weather cycling sock ideally suited to bikepacking, all-terrain riding and off-season training, the Tech Wool is made from 57% Australian merino and finished in unassuming green camouflage.
Tailored with a Terry knit compression arch for enhanced comfort, the sock features a unique anti-piling design created by intertwining Nylon yarn with merino wool, building in a lasting quality that holds a better shape and piles less than a 100% wool sock.
Anti-bacterial and steadfastly odour resistant, the Tech Wool benefits from merino wool's well-documented benefits, including its natural thermo-regulation properties that warm or cool as your temperature changes.
- Signature Quoc logo
- 15cm cuff height
- Compression arch with terry knit padding for maximum comfort
- Anti-pilling fabric design
- Natural Anti-bacterial / Anti-odor
- Optimal foot temperature regulation
- Quick moisture wicking & highly breathable
- Green Camouflage
57% Australian Merino wool, 41% Nylon, 2% spandex
Mid-weight (ideal for milder seasons: Spring, Fall and early Winter)
S - UK 3.5-6.5 / EU38.5 - 40.5 / US4.5 - 7.5
M - UK 7.5-10.5 / EU41.5 - 44.5 / US8.5 - 11.5
L - UK 11.5-14.5 / EU45.5 - 48.5 / US12.5 - 15.5